Unified Transit: How Niagara Transit Enables Regional Connectivity Using One Solution | Webinar by RideCo

  • 09 Jun 2026
  • 1:00 PM - 2:00 PM
  • Virtual via Zoom

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Unified Transit: How Niagara Transit Enables Regional Connectivity Using One Solution  |  Webinar by RideCo

Tuesday, June 9, 2026  |  1:00 - 2:00 PM EDT

Presenters:

  • Edward Zahra, Director Customer Experience, Niagara Transit Commission
  • Kate McNamara, Project Manager, RideCo

Meeting Location: Webinar

Session Type: Moderated Panel

Topic Description

Join Niagara Transit for an inside look at how 12 municipalities came together to transform service delivery across the region. Faced with the challenge of integrating multiple service models, including specialized transit, microtransit, and commingling, hear how the agency partnered with RideCo to realize their vision of unified transit and delivering a better passenger experience.

What you'll learn:

  • How Niagara Transit amalgamated from 12 municipalities and how they developed a change management strategy to support internal roles
  • How the agency assessed solutions and selected RideCo as the dynamic mobility solution to support several program types, including specialized transit, microtransit, and commingling
  • How the agency streamlined scheduling, dispatching, and service delivery across the region to improve operational efficiency, increase shared rides, and enhance the passenger experience
  • The program results and next steps for the agency

Learning Objectives

  • Objective 1: Understand the key considerations and change management strategies involved in consolidating transit services across multiple municipalities into a unified regional system
  • Objective 2: Evaluate how dynamic mobility technology can support integrated service models, including specialized transit, microtransit, and commingled operations, to improve operational flexibility and passenger experience
  • Objective 3: Identify best practices for streamlining scheduling, dispatching, and regional service delivery to increase efficiency, enable more shared rides, and support scalable transit operations


Webinar login details will be emailed once you register.